I figured out the best way to offer 24/7 order updates for my customers!!
Chaotic Meowmmy Life Update:
My work/life balance was a strong 10/90 during these past few weeks from dealing with all three of our cats’ ER visits. They are all almost fully recovered, but another round of follow-up vet trips will be needed. 🥺
Now for the main topic of this post!!
Order updates and replying to each individual email/message will always be a Sisyphean task. I always feel awful about my long response times, and this Agashi blog will be the best way to keep all customers updated faster. The majority of my work days are spent sewing, plus cutting & packing orders 1- 2x a week. Administrative, materials sourcing/ordering and vendor meetings occur frequently throughout the month. With weekly blog updates like this, every customer can easily (and quickly) access their order’s status without emailing.
Order update emails are my most common messages, and this will clean up my inbox to speed up response times for new shop questions & custom/bridal inquiries. We’re all so busy and the last thing you should worry about is waiting for my order update email replies. As a one-woman retail & manufacturing brand, I'm always making adjustments and adapting to change. This will be a huge improvement. : )
I’ll be making frequent posts so keep up with me here for Behind the Seams, shop updates, polls and YouTube tutorials. I’m only staying active on TikTok, Pinterest, YouTube, Facebook and Instagram for now. Managing & maintaining my own social media platforms is an entirely different universe besides my main shop duties.
I’ve organized my orders by their different stages of production. My productivity varies each week and I think posting Order Updates every Friday would be the best schedule for me. I will send you a final address confirmation email before shipping out your order. If you need signature confirmation (for US customers only), please let me know when you reply to these emails. You’ll receive the tracking confirmation email after your order has been shipped out.
Thank you so so much for supporting Agashi during these last few toughest years as a small handmade business. I appreciate your kind messages and feedback during this ongoing pandemic!! I wouldn’t be here without your constant love & support.
I’ll be offering smaller batches of made-to-order designs to keep my workload manageable. Not participating in last year’s Black Friday sales is the best decision and I have zero regrets. I’m excited to share my new designs and projects to finish out this year.
Order Updates (as of 7/22/22)
Cut & Prepped
Sewing in Progress
Finished and/or Preparing for Shipment
CO120 (for N.N.)
Shipping Next Week (of 7/24)
To be completed this month
August (aka Bridal/Custom Month)
Ayumi Collection Pre-orders will be available
New Halloween DIY/Sewing Projects on YouTube
Check back weekly for more Order Updates!! Let me know if you like this new update method!!
Stay safe & hydrated during these brutal heat waves!!